Testimonials

After an unsuccessful DIY attempt to fix my awkwardly sliding/grating door I contacted Stephen at Adsafe Doors, who first asked some questions over the phone to gauge the extent of the problem. I told him it probably only needed new runners, not a new track. He gave me a quote for new runners to be replaced, and didn’t try to “ up sell” a new track as well. Job done in good time and as quoted. Nice to have a smoothly sliding door. 😀 Would recommend. E. MacMahon

I didn’t realize how bad the doors were until we had them fixed! They now slide beautifully – what a difference! Thankyou for your thoroughly professional service. 110% happy! Rick and Jenni Sydney, Australia.

Stephen and Jess came around our place today (July 3, 2019) to fix our glass sliding door. The door had been poorly fixed by the previous home owner and clearly the fixes didn’t last long. Fixing other people’s mistakes is never easy so I was never tempted to try DIY. Stephen and Jess are really nice people and never needed any prompting to explain what they were doing. Their openness and “matter of fact” conversational manner was truly refreshing. They really know their work too – they got into it, never seeming to rush, but still finished earlier than promised. I chose to call and book Adsafe Doors because of the testimonials on this site. (And seeing the video by Stephen too) So I want to leave a testimonial here myself – if only to reinforce the good things all the other testimonials say! Neil & Christine Sydney, Australia.

Our sliding glass door was getting worse and worse until the runner was so worn that the door would barely slide. We discovered Adsafe Doors online and gave them a call. Stephen and Jessie were very helpful and came out promptly to repair the door and runner. Now the door slides better than ever and we couldn’t be happier.

很专业的服务。家里两扇大玻璃门推拉不顺畅，人来了把两扇门都拆下来检查修理。整个过程没有很大的声响，不怕吵到邻居。临走前还稍微打扫了一下修理后的区域，很满意的一次服务，会推荐的 Wenli – Sydney

For 19 years our back door has never worked. We bought this place thinking its okay, the door gets a little stuck but some new rollers and it will work fine. Yes, well, not true. It never worked fine. Sometimes after a handyman or door “professional” attempted to repair it, it would run a little better, but never well. I was told it needed to be filed down to get the door out, some people couldn’t get the door out to change the rollers. One guy filed something somewhere and got it out but then it didn’t work any better anyway. Another guy said put oil on the tracks. Which we did, but then I got told never put oil on the tracks as that was gunking up the rollers, so we stopped. The weight of the door managed to break three handles. I was told to get a new door, get a new door frame, renovate that wall and completely change the whole thing. Eventually, when the last handle broke we just shut it and exited through the laundry. So one day I was looking for a new screen door for the front of my house and came across Adsafe doors. I watched the video. I sent an enquiry in and they answered. No promises. What did I have to lose? This wretched door had been the bane of our existence for so long what really did I have to lose! My alternative was to replace the door and frame, possibly redo the entire wall. Magic…. $1200 and a couple of hours later and magic…it slides like it has never slid before. I just shook my head in disbelief. I never thought it would ever work and believed I would be paying so much more to get the whole thing replaced. I cannot thank Adsafe doors enough. They were so good. Answered my email, called and followed up, arrived on time, gave a real quote and I have a beautiful sliding door as a result. I cannot speak highly enough of their workmanship and professionalism. After it was fixed I asked different family members and friends to try the door, they thought I was trying to trick them. The surprise on all their faces as the this absolute nightmare of a door has finally been defeated is priceless. Daphne – Sydney Australia.

After many years of struggling with trying to open the sliding glass door, it seemed like the norm. Walking past the Adsafe Doors truck I immediately stopped and took a photo of the details with my phone and rang Stephen as soon as I got home. With a fair quote over the phone and an appointment made for the following week, I lived in hope. The following week I had an as new sliding door I could open with 1 finger. I cannot believe I have struggled for all this time when the answered was so simple. Thank you Adsare Doors……sometimes just the little things in life make all the difference. Robyn in Sydney

The service is very professional. They arrived at my place at the exact agreed time, which is a great start (I hate waiting for tradies). After the door was fixed, I couldn’t believe how smoothly the sliding door glides now. I think it’s better than new, since the replacement wheels and the rails are top quality material. All thumbs up from me 🙂 Highly recommended to anyone that has an old sliding door that need repair.

Calling Stephen at Adsafe Doors was the best thing we could have done. For years we had a heavy glass door that was hard to drag open and closed. Recently the security screen door in front had been falling off its track, as it had become worn down and pitted and the rollers were broken. With 4 dogs constantly running in and out all day long it quickly became a nightmare. Stephen was very helpful on the phone and knowledgeable of the problems we faced and was straightforward when describing the work needed to fix both doors. He said at the end we would have single finger control of both sliding doors. We were happy with the quote provided and decided to go ahead. We really couldn’t be happier as within 2 hours of arriving Stephen and his colleague had removed both doors, cleared the dirt, machined both door tracks and capped each with new stainless steel tracks. New double rollers were added to the glass door, and new rollers also for the security screen. The area was then vacuum cleaned of all debris. True to his word we now have single finger control over both sliding doors. Fantastic service and the results speak for themselves. Stephen was very professional and knowledgable and many helpful maintenance tips were given so we should expect many years of smooth rolling.