Highly Recommended and Thanks- 14 February 2020 |

My problem involved 3 glass sliding doors. Stephen and Jess quickly brought order to the scene!
I certainly would recommend the company and have had the business card placed in the noticeboard cabinet of our large Unit Block.

Marian E
Sydney, Australia.

Google Reviews

Adsafe Doors

4.6

Based on 37 reviews

Gabrielle ps

02:46 23 Jul 20

Adsafe has done the impossible. My old door was stuck, but now is sliding with ease. Highly recommended.

Rodney Keating

05:13 06 Jun 20

Needed both hands to open & close our 30 year old doors, the glass & flyscreen sliding doors we very hard to operate. After comparing costs for replacing doors and frame or calling in the repair experts decided to go with the experts in Steve. Called and told him the problem, Steve gave a quote over the phone and arranged to attended site in a few days. Steve and his apprentice worked their magic in under 2 hours, I fair dinkum cannot believe the difference they have done. Boths doors can be slid the whole lenght of opening by one finger, it's even better than when the door was brand new. You will not be disappointed with this company and would highly recommend.

margaret gilbey

02:30 27 May 20

Contacted Adsafe Doors to repair sliding glass door. Was quoted $800 over the phone. I asked a few questions about the price, how long does it take and cost of parts. He refused stated that it was a phone quote and he does not supply that information. He then was very rude when I questioned why he could not supply an invoice stating the labour and parts cost. I said any repair work, you are usually given a cost for labour and parts. He denied that this ever happens, continued to be rude. He could not guarantee that the door would be fixed, he would not come out and look at the door for a service fee. Something I was willing to pay. He continued to be rude. I have since had my door repaired including everything that Adsafe were going to do for $500. New rollers (not made in China) which is what Adsafe said was all I could get if I employed someone else or went to Bunnings. Track machined and new one installed. All that Adsafe said they would do for $300 less. As a customer I expect that if spending $800 I am entitled to know my door will work properly, that I am given an invoice with parts and labour costs and that my questions are answered in a polite manner. Very poor customer service and not honest with their quotes. Update on Adsafe Doors. Received a further reply today after so many weeks. Just to be clear, Adsafe will only quote you prices over the phone. They do not come out to even look at your doors. They have a one price $800 that fits all jobs. I can only comment on my experience with this company. My sliding doors were repaired for $500 compared to the $800 Adsafe were going to charge. If you need sliding doors fixed save yourself money and ring the Sliding Door Doctor. Excellent service, prompt, friendly and very professional. My doors slide beautifully. I would not ring anyone else but the Sliding Door Doctor. Save yourself $300.

Mark Swinden

02:09 29 May 19

Fabulous customer service and arrived on time. Our sliding door was noisy and hard to open. The rollers at the bottom of the door were no longer working. They were quite tricky to remove and replace but for Stephen and Jess it was all in a days work. Extremely professional and would highly recommend this company. Thank you Mark and Jo - Kellyville

Michelle Barry

01:22 21 Mar 19

Wanting to thank Steve and team for the excellent service I received for my heavy, broken sliding door. The communication was great, they arrived on time and replaced the door frame tracks, realigned the door itself and fixed the locking mechanism in 1.5hrs. Amazing! Highly recommend this business and would definitely be calling on them again if we had any other problems. Thankyou.

margaret ratajczyk

02:11 07 Feb 19

We had a problem with the sliding door, it was very difficult to open and close it. Then a great team from Adsafe Doors – Steve and Jessie fixed it for us. Our door is sliding easily now, I can push it with one finger. Great job! Thank you, Margaret R

Chris Van Duin

00:51 19 Dec 18

Bit more expensive than what I was expecting. But the door is now better than what it was new. So silent and smooth. Feels like a much more expensive door than what it is. So very happy with the outcome. Would recommend to anyone. Job was done very quickly and professionally.

Donna McVay

05:35 06 Dec 18

Should be 10 stars. Brilliant service from Stephen and Jessie. Our stacker door was not rolling very well. Stephen and Jessie fixed it so well that it is like a brand new door. Their customer service is fantastic. It is great to see an honest and reliable company. When you have sliding door concerns Adsafe is the company to call.

Gordon Fullerton

12:06 16 Oct 18

Our 25 year old glass sliding door had collapsed in its tracks and required urgent surgery. A phone call to Stephen at Adsafe Doors soon had help on its way. Over the phone Stephen gave an accurate estimate and set up an appointment. Stephen and Jessie arrived right on time and got to work straight away. Quickly and expertly the door was removed, a new track was laid and new rollers installed. The door was then replaced on the tracks, fine adjustments carefully performed and the locking mechanism aligned. Then to complete the job Jessie conducted a complete clean up and no mess was left . Now the old door slides like a new one and the lock works perfectly. We have no hesitation in recommending this experienced team of workers.

Bizu Pokharel

07:02 06 Jun 18

Sliding door to my balcony was damaged from months which used to require full energy to open and close but when my door was serviced by Adsafe door Stephen it has got a new life.Thank you so much Stephen for such a proficient job will definitely recommend you ?

Jeanny Morris

06:47 30 May 18

I have this old aluminium sliding glass door. After years of repairs and never lasted long. Today I called around 4 companies, no-one was helpful. One company stated minimum $4,200 + per job or above if I accept they would send a person to come and measure. I finally got to Stephen on my 5th call, he took the time to understand my situation and given me options to considered. He suggested instead of replacing the whole door and glass unit, let's see if he could fix it instead. Stephen came as he promised and he fixed my door beautifully with absolute pride in his work. The best of it - the cost only a fraction of what others company have quoted me. THANK YOU Stephen and Jessie.

Grace Smith

05:02 04 Apr 18

Our sliding door at home had been broken for months and got so bad, it worked better completely off of it's sliding tracks. But after getting in contact with Adsafe Doors, Stephen and Jessie were to the rescue by the following afternoon. They were both incredibly friendly, efficient and had the door back on and working very quickly. I would highly recommend them to anyone in need of sliding door repairs :)

Stephanie McVey

03:10 13 Dec 17

I had a sliding door that refused to slide and a sliding security door that constantly came off its track. Stephen from Adsafe came out, fixed both doors and charged less than the original quote! I now have two doors that slide easily and a security door that provides security! Not only was the work completed quickly and professionally, but Stephen also rang to advise me that he was going to be a little later than the agreed time, due to traffic. Thanks for the excellent job and professional service.

Jane McMullan

22:39 05 Nov 17

We are so pleased with the repair done by Stephen to our sliding door. It would barely move before (and wouldn't lock) and was hanging lopsided, to now sliding perfectly. So pleased with this service. It is better than ever. The whole service from the first phone call where Stephen recommended ways to secure our place until he could repair the door to cleaning up properly before leaving was exceptional. We highly recommend Adsafe.

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Highly Recommended and Thanks- 14 February 2020

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